SALES TRAINING (cont.)
Success in Selling: Learn an essential retail selling process. From uncovering
the customer’s needs and meeting those needs to concluding the
sale, this program provides the participant with information that can
easily be used everyday. Other topics include floor sales strategies,
customer follow-up, professionalism, listening skills and personality
profiling.
Professional
Selling Skills: This course offers a comprehensive approach
to training designed to help salespeople conduct sales calls that foster
mutually beneficial relationships with customers. This course emphasizes
the importance of focusing on customer needs, facilitating an open exchange
of information, and ensuring mutual understanding and agreement throughout
the sales process.
Constructive
Contention: In this two-day course, you will learn to harness
the energy of contention to increase personal and organizational creativity,
productivity and renewal. By learning these critical skills, you will
become comfortable, effective and empowered in contentious situations
– on the job and in life. You will also gain a greater awareness
of your personal style in conflict, and greater tolerance for other
personal styles and diverse viewpoints. During this course, you will
create action plans to address barriers to personal and organizational
effectiveness.
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